Avoid unproductive delays
Need a new email address created, a password changed, a problem solved?
Small and mid-sized businesses and non-profits without their own internal IT (information technology) staff.
Avoid unproductive delays or being put on hold by making sure your staff have timely, competent and friendly assistance in setting up, managing and using their email accounts, no matter the type of device or platform. Let me take care of any and all technical headaches so you can do what you do best. You will not spend one minute on hold.
My clients and their staff can call or email me during business hours whenever they need help.
I help over the phone, send detailed instructions by email, or come to your office to sort things out in person. Save time and money with local support and no waiting on hold. (In person help available in or near Vancouver, Canada)
I create new accounts, administer passwords and quotas, help with backup, forwarding and out of office responses. I can also help that fiddly problem with your email reader, or help you set up rules to automatically sort your email.
Whether you use (or want to use) Office 365, Gmail for Business or regular POP or IMAP email let me make it easy for your staff to do their work on all their devices. We can take care of assigning addresses, permissions and passwords, backup and archiving, assisting with setup on your users phones, tablets and desktops, and providing support as needed. We can make sure email accounts are secured when staff turnover happens, and that old emails are archived.