Services

Since 1997, Sophia Kelly has been helping non-profit organizations and local businesses do the good things they do better with training, database, website,  technology and project management services.

Sophia Kelly can be reached at 604-813-7674 or sophia@goodthingsbetter.com (M-F 10-6 PST)

Website Design and Optimization with Business Analysis

Technology Tailoring website designs are characterized by their practical, effective designs, that take into account your audience and business needs.

Business Analysis = your website does what it is supposed to, period.

Your consultant combines knowledge and experience with knowing what questions to ask to uncover your customers needs as well as your organizational priorities. Then we make sure every page of your website is part of getting those needs and priorities satisfied.

Call 604-813-7674 to get started. 

Easy To Maintain, But You Don’t Have To

These sites are quick and easy to keep up to date, allowing you to add information yourself if you wish.  You can create your own text, or contract us to do the writing as well. Maintenance services are also available to make sure your site remains healthy, backed up and well maintained.

Do you want to focus on your core business? 

Let us take it off your hands and complete the work professionally.

Are you a hands-on person?

Get training and support to make your website look and work how you want it to.

Websites Designed to Work Hard

We create websites that realize your goals: increase revenue, and spread information to your target audience. Services range from a tune up to a complete design overhaul. We won’t try to sell you more than you need to get the job done. Design companies that lack business analysis may make a very pretty website – that does not achieve your goals. We want your new site to do more than look pretty. Every change is optimized to meet your business goals: more purchases, calls and emails from qualified customers or donors. Non-profits, if you need to spread key information to target populations, we will make sure your target visitors not only find and use what you provide, but that we can count them for reporting.

Imagine your ideal website

  • Professional looking – Clean, crisp and easy to use.
  • Designed with your marketing or operational goals first – So no tiny grey text your customers can’t read, no matter how pretty it is…
  • Search Engine Optimized – If you build it right, the right people will come.

Imagine it easy…


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Website Malware Prevention, Upgrade, Monitoring and Backup Service

Tailored Tech offers a service that monitors your site to make sure it is up and running, free of malware, the software is kept up to date (which protects the site from becoming hacked) and backed up on a regular basis to an off site location. An experienced IT professional monitors the results and takes timely action to restore or protect your site as needed.


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Woocommerce Ecommerce Website Setup and Design

WooCommerce is a plugin for wordpress that turns your website into an ecommerce online store. Tailored Tech sets up, design and maintains ecommerce websites using Woocommerce to make your website work for you and your business. Contact us to get started.


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Things I do for my clients (that aren't obvious)
The things my clients find most valuable aren’t that easy to put in a business description.
  • Investigate options they are considering with an educated, experienced eye, giving them a neutral evaluation of vendors, technologies or solutions.
  • Discover what they know about their best clients and what makes them happy,
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Fix Your Website, Database or other IT System

Many of my clients come to me with a website  or other system that meets most of their needs but is missing something they want.  Did you buy a new website, database or software system and then realize it needs some changes to fit your needs? Or find you don’t have the capacity to learn how to use it or set it up?

I love tailoring existing systems and sites to fit you better. Let’s talk about what you want and need and let me save you work and make the most of your investment. 


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Tailored Tech Values

Read about the values that have informed 17 years of business helping non-profits and entrepreneurs do good things, better.


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Do you have a great new opportunity but don’t want to increase the workload of existing managment staff? Take on new projects without adding to your plate. Sophia Kelly can make sure your project’s deliverables are met on time and on budget.


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Starting a new business, project, product or program you’re excited about? Need a website or a plan of action? This consultation pulls out strengths, resources and advantages you may not have been aware of and makes a plan to use them effectively.
Feel the relief of knowing you are doing the right thing, in a way optimized for success.


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Do you you use a custom or industry specific software or database that is poorly supported by it’s developer? Do you need specific, task-oriented software training rather than a general course? We can create and deliver completely customized training for individuals or groups, along with specific task-oriented instruction sheets and
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Sophia Kelly can pull together your source materials and produce a consistent, coherent document that speaks effectively to your audience. Formatting and layout services available as well.


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WordPress Website Setup and Maintenance

Let us set up a WordPress website built to grow as needed with your needs. We can train your staff to maintain it, or we can maintain it, keep it secure and make it easy for you.


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Email Administration and Support

Avoid unproductive delays by giving your staff timely, competent and friendly assistance with their email. Help by phone or in person (in the Vancouver, BC area), no waiting on hold, with a person who is familiar with your setup and business needs.


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Wordpress Training for Non-Profit Staff and Volunteers

Most organizations can get staff or volunteers prepared to insert and edit text, add images, change calendars, upload newsletters, and other routine tasks within 1-2 hours of customized training.


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WordPress User Training and Coaching

Custom WordPress training and coaching for hands on entrepreneurs. Learn what you want to learn, how you learn, to change or maintain your website.


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Build Your Own WordPress Website Workshop

Need a new website? Build your own from start to finish with expert instruction and support in this two day workshop. No programming knowledge needed.


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MS Outlook Custom Applications and Training

A lot of regular users and even advanced users of Outlook and Exchange aren’t aware how fully Outlook can be customized, or the sophistication of Outlook applications and uses that are possible.

Sophia Kelly has over several years experience designing a wide array of Outlook and Exchange applications and providing expert-level support to Outlook users.


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Let Sophia Kelly prepare concisely worded, easy to understand documentation and marketing text. She can write the way your audience needs to understand it, with words, pictures or both.


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In this course you start from zero and end up with a functioning business website, targeted to make you and your practice look great. Benefit from discussing marketing with others in your field.


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Has your organization located funding for a project, but you don’t have the internal capacity (staffing, space, time) to get it up and running? Sophia Kelly can make your project happen, on time and on budget with project implementation,  management and assessment.


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Text in print brochures or documents does not usually translate well to the web. Tailored Tech will translate your existing materials for the web or write new ones from scratch that make your website an effective marketing tool.


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Do you have a series of policy and procedure documents of varying ages? Let us take your notes and documents off your hands and return a professional, complete and useful manual.


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Facebook Page Setup Services

Facebook is effective at reaching people over 40 with your business or event, particularly if people are more likely to buy or attend if they know someone who is also doing so.


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Helping you do good things better