Retain professional support, training, security & content    

Full time advanced website design, administration, security and support professional in Canada, who knows your business, on call, for a fraction of the cost. An web consultant with over 25 years of experience on retainer to provide support, design, training, security, SEO, reporting, content updates and other services available on retainer.

Knowledgable, up to speed on your business or organization and available 5 days a week.

Never wait on a tech support call queue or deal with an AI powered ‘support’ bot again. Just call or email and get a prompt, often immediate response from a real person. 

By committing to a one year retainer contract, you receive expert, proactive web service for a reasonable, stable cost.

Retainer plans start at 4 hours a year and can be set to a level that works for your organization. 

Call for more information: 604-813-7674 or email

Save on Tasty WordPress Website Maintenance Packages and Staff Cyber Security Training

You will have the choice of credit card payment or invoice at checkout. 

A La Carte and Custom Package Service Options

Professional oversight and services can be purchased as needed or made into a custom package for a 15-30% discount. See also the standard tasty packages above. 

How to purchase: Decide which services you need, and let me know how many staff would be requesting service, and I’ll prepare an estimate of the number of hours per year I think you will need.

You then have two options:

  1. You can purchase a pre-paid expiring yearly block of hours at a 20% discount off my regular billing rate. Any unused portion of this discounted block expires 12 months after purchase.  OR
  2. You can retain me for a minimum of 4 hours, renew that amount when you like, and I will work up to the limit of that retainer at my current bill rate.

Email website changes to me and they will get done within 1-2 business days. Newsletter, Calendar, Press Releases, Job Postings, News Updates, Staffing Changes, Images and more, all done simply and fast, without having to train or support staff.  

Website content updates as requested

Easy, peasy, just send me your newsletter, job posting, news item, press release, calendar event, change in staff or board listing, new product or service or any other information for your site. Simply email me the information and I’ll take care of it.

Training for your staff as required for their web tools and a variety of other common office software. Customized for your business and the their learning style, available as needed, whenever needed, in a short or long phone call or zoom session. No more waiting in a call queue for someone who will not understand your problem or be able to help, a simple phone call or email gets you quick, knowledgeable response, no time wasted. Service is available 5 days a week, 10 am – 6 pm PST. 

Experienced IT professional with 20 years of experience, who knows your business, your staff and your site. Available in Vancouver during your workday to help you, at the end of a phone line, zoom call or email exchange. No waiting in support queues, or explaining your needs to someone who doesn’t get it. 

Need help setting up your email on a new device? Setting up a zoom meeting? Sending a newsletter online? Just call or email. Professional web help, support and training on demand. Available as needed weekdays 10 am – 6 pm PST excluding Stat holidays. 

Let me take care of all of your accounts, pay the bills on time and expense the necessary charges to you.

    • Paying and expensing domain name registrations yearly
    • Prevention and screening of costly domain registration spam and fraud attempts (requires me to be listed as contact)
  • Backups: daily database, weekly static files
  • Restoring backups
  • Software Updates – WordPress, plugins, PHP
  • Security monitoring and response
  • Up-time monitoring and response
  • Liaison with hosting company – submitting and responding to support tickets as necessary
  • Managing server capacity – responding to ‘server full’ notices
  • Providing password or resetting password on request by management client contact
  • Resetting website passwords if necessary for staff turnover or hacking attempts
  • WordPress user management (add and remove admin and staff users)
  • Sharing passwords securely via password manager, Signal or voice

Acquisition, Behaviour and Conversion overview reports, plus one custom report targeted to your goals, all delivered to your inbox

A slow website turns people away in frustration, and small changes can sometimes have a big impact you aren’t aware of. This service provides a monthly speed check and tune up to make sure your website gets fast and stays fast. A consistent SEO strategy helps you set measurable goals for traffic from the right people and meet them.

  • Changing passwords, archiving and deleting email accounts.
  • Creating new email accounts and forwards in cpanel
  • Responding to email hacking by changing passwords

Terms and Restrictions:

Yearly contract paid up front.  Services available Monday – Friday 10 am – 6 pm PST. Clients may designate specific staff to use services or authorize any staff or volunteers from their company to benefit. Support services limited to items within the general expertise of the provider, support and training requiring research will be billed including research time. Time billed in minimum quarter hour segments, rounded up to the nearest quarter hour per contact.   After 12 months, any unused portion of a discounted block is converted to a retainer amount, billed from then on at the full bill rate effective at that time.

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