Sophia Kelly of Tailored Tech implemented and managed the Family Member online support group system for the British Columbia Schizophrenia Society and HereToHelp through 2018. The project was called the Reaching Families Project.
The system provides a place for loved ones of persons with a serious mental illness a place to ask questions, get referrals and share their experiences with others.
The technical aspects of the project include a confidentiality-enhanced login system, spam control, friendly reminders to inactive members, and complete French (as well as English) language support at the option of the user. The multi-language interface included separate formatting and content design details specific to each language, including sponsor logos. The project marketing was also handled by Tailored Tech, including opt-in family resource email newsletters and a calendar of in-person support event. The entire project was managed with excellent evaluation and under budget.
Has your organization located funding for a project, but you don’t have the internal capacity to get it up and running? Tailored Tech can help with project implementation, management and assessment support.
Contact us to discuss your requirements at 604-813-7674.
Sophia has helped us maximize the use of our website, greatly improving communications internally between our provincial network of members, staff and volunteers, as well as externally with professionals and the general public. She has helped us quantify and evaluate our services by being available to assist provincial staff with technical matters.
In addition, she has done an excellent job of managing a number of important projects, always doing excellent work that is completed in a timely fashion.
An intelligent and clear communicator, Sophia has provided valuable advice and generous assistance far above and beyond what can be written in a formal contract.
I would highly recommend her services to anyone.
~Jane Duval, Executive Director, BC Schizophrenia Society