Case Study: Online Support Group Project

Sophia Kelly of Tailored Tech implemented and managed the Family Member online support group system for the British Columbia Schizophrenia Society and HereToHelp.

The system provides a place for loved ones of persons with a serious mental illness a place to ask questions, get referrals and share their experiences with others.

The technical aspects of the project include a confidentiality-enhanced login system, spam control, friendly reminders to inactive members, and complete French (as well as English) language support at the option of the user. The multi-language interface included separate formatting and content design details specific to each language, including sponsor logos. The project marketing was also handled by Tailored Tech, including opt-in family resource email newsletters and a calendar of in-person support event. The entire project was managed with excellent evaluation and under budget.

Has your organization located funding for a project, but you don’t have the internal capacity to get it up and running? Tailored Tech can help with project implementation, ┬ámanagement and assessment support.

Contact us to discuss your requirements at 604-813-7674.